This Privacy Policy explains how EQ Ninjas, LLC ("we," "us," or "our") collects, uses, and protects information when you use EQ Ninjas (the "App") and related services (the "Services").
Quick Summary
- The App is designed for children, with information provided and managed by parents or guardians.
- We collect limited learning and usage analytics to improve the App.
- Optional demographic information is entered by parents, not children.
- Data is used only for app functionality, improvement, and educational research.
- We do not sell personal information and do not use data for advertising.
1) Information We Collect
1.1 Learning and usage analytics (de-identified / aggregated)
We collect limited analytics to understand how the App is used, where learners may experience difficulty, and how we can improve the learning experience. This data is designed to be de-identified and/or aggregated where feasible.
- App interaction events (e.g., lesson views, activity completion, button taps)
- Progress indicators (e.g., completion status, retries, time spent in activities)
- Learning friction signals (e.g., repeated incorrect answers or abandoned steps)
- Device and app basics (app version, operating system, device type, language)
- Diagnostics such as crash reports and performance metrics
1.2 Parent-provided demographic information (optional)
A parent or legal guardian may optionally provide limited demographic information about their child to help us evaluate how well the App supports different groups of learners.
This information is entered by a parent or guardian, not by the child. Providing this information is voluntary, and the App can be used without it unless required for participation in a specific program.
- Age range or grade band
- Other optional demographic categories, if offered
Demographic data is used only in aggregated and de-identified form to:
- Evaluate learning outcomes
- Identify where groups of learners may need additional support
- Improve lesson design, accessibility, and effectiveness
- Support internal educational research and evaluation
1.3 What we do not collect
- We do not collect data for interest-based or targeted advertising.
- We do not sell personal information.
- We do not ask children to provide direct contact information.
2) How We Use Information
- Operate and maintain the App and its features
- Improve learning experiences and educational outcomes
- Conduct educational research and evaluation using aggregated, non-identifying data
- Monitor app performance, stability, and security
- Respond to support requests from parents or guardians
3) How We Share Information
We share information only as necessary to operate and improve the App:
- Service providers that process data on our behalf under confidentiality and security obligations
- Legal or safety purposes when required by law or to protect users and the Services
- Research outputs shared externally only in aggregated, non-identifying form
We do not sell personal information and do not share data for advertising purposes.
4) Data Retention
We retain information only for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and improve the App.
- Analytics and diagnostic data are retained for limited periods
- Parents or guardians may request deletion of their child's data
5) Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, or misuse. No system is completely secure.
6) Children's Privacy
Protecting children's privacy is a core priority. The App is designed so that children are not asked to provide personal information directly.
- Information is provided and managed by parents or legal guardians
- Data collection is limited to what is necessary to support learning and app improvement
- We do not use children's data for advertising
- We do not sell children's personal information
Parents or guardians may request access to, correction of, or deletion of their child's information by contacting us.
7) Your Choices and Rights
- Request access to or deletion of information associated with your child
- Update or correct demographic information you have provided
- Control app permissions through your device settings
8) Changes to This Policy
We may update this Privacy Policy from time to time. We will update the effective date above and provide notice of material changes as required by law.
9) Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
EQ Ninjas, LLC
Email: privacy@eqninjas.com